- SIP, IAX2
- HTTP, NTP, PPPoE, SSH, DHCP, DDNS

- Softphone
- IP-Phone
- WiFi phone / DECT phone
- Video Phone
- Paging Device
- Door Phone
- ATA, Gateway

- Active Call Monitoring
- Active Phone Monitoring
- Active Call Hangup / Transfer
- Active Agent Monitoring
- Billing System Management
- Billing Rate Management
- Backup and Restore Management
- Call Recording Management
- Call Recording Backup System
- Customizable Multiple User Type
- Call Details Record Management (CDR)
- Conference Call Recording Management
- External Storage Management
- Firewall Configuration
- High Availability Configuration (HA)
- Internal Voice Prompt manager (upto 4    languages)
- Network Configuration & Tools
- Network Security Configuration
- Phone Book with Click-to-Dial Support
- Resource Statistic Graph & Monitor
- Screen Pop-up Management
- System / Service Monitor
- UPS connectivity for Automatic Shutdown

- Automatic Returning Call Routing
- Autoprovisioning for SNOM / Yealink
- Busy Lamp Field (BLF)
- CallerID-Based Call Routing
- Call Routing based on preset schedule time
- Call Routing to Voicemail, IVR, Group,    Conference Room    or Internal-    Extensions    number
- Customer Satisfaction
- Easy Call Permission System
- External Database Connector
- IVR (Interactive Voice Response) with Multiple    Levels,    Programmable Call    Flow, Programmable    Number
- Multi-Group / Multi-Company
- Multiple call-path on single route, support both    PSTN    and SIP trunk    technology
- Multiple rules are support on single trunk    channel
- Multiple trunk for a single rules and will    automatically use    the next lower    priority truck    when the first trunk is    unavailable
- Music on hold integrated with mp3, wav
- multiple call pattern on single rule
- Multiple Conference Room / Realtime Control
- Multiple Sites / Server Connectivity
- Paging System
- PABX-LINK Connectivity to others PABX system
- Programmable destination call pattern
- Short text message sending to phone directly    from web-    interface
- Support Route Password (enter password before    dial    out)
- Time Based Incoming / Outgoing Call Rules
- User-Based GUI
- Virtual Number
- Yearly/Weekly Call Schedule System

- Call-Center Report
- Customer Satisfaction Report
- Call Report Graph
- Complex Call Rate Setup
- DID Number Report
- Excel-based call cost setup
- System and Hardware Report
- System Status Report
- Time-base calling cost
- Web-Based CDR/Billing System (Excel, CSV    exportable)
   Other Features - Backup / Restore of the IP-PBX    configurations
- Backup / Restore of Voice Prompt, Music-on hold
- Employee performance report
- Web-based phone book, Click-to-Dial
  (both Central Phonebook and Individual    phonebook)

- Attended Transfer / with status
- Blind Transfer / with callback
- Call Hold
- Call Parking
- Call Pickup
- Call Forward on busy / no answer
- Follow me (multiple level)
- Do Not Disturb
- Extension Pickup
- Intercom
- Outgoing call lock
- One Touch Record
- Private Whisper
- Recordable User Greeting

- Voicemail storage more than 1000hrs
- Voicemail notification via MWI (Message Waiting    Indicator)/ Email
- Voicemail attached to users’ e-mail
- Web-based voicemail system

- Custom Call Forwarding
- Fax Server / Fax Passthrough
- Roaming Station / Reseated
- Softphone Account
- User-Defined dialplan program
- Video Call
- Video Conference (Required MCU)
- XML Language for Phone Integration

- Agent Login / Logoff
- Agent Skill Support
- Automatic Call Distribution(ACD)
- Customizable Queue setup
- Coaching (Whisper)
- Channel Spy
- Call Recording
- Call Routing on DID number
- Call Queue System (Roundrobin, Leastrecent,    Fewest    call, etc)
- CRM / CTI Integration (addon)
- Full name/ Number CallerID
- Integrated Easy CRM Software
- Multiple Agent Type Support
- OneTouch Login / Logoff
- OneTouch Pause / Unpause
- Screen Pop-up / CRM Integration
- Realtime Queue Monitoring
- Supervisor Management
- Screen POPUP (addon)
- Voice Recording